PRIVACY * We
value the privacy of your submitted data . . .
We value your privacy
Dallas Card Works’s
privacy policy covers the collection and use of personal information
that may be collected by Dallas Card Works anytime you interact
with Dallas Card Works, such as when you visit our website, when
you purchase Dallas Card Works products and services, or when you
call our sales or support associates. Please take a moment to read
the following to learn more about our information practices, including
what type of information is gathered, how the information is used
and for what purposes, to whom we disclose the information, and
how we safeguard your personal information. Your privacy is a priority
at Dallas Card Works, and we go to great lengths to protect it.
Why we collect personal information
Why do we collect your personal information? Because it helps us deliver a superior
level of customer service. It enables us to give you convenient access to our
products and services and focus on categories of greatest interest to you. In
addition, your personal information helps us keep you posted on the latest product
announcements, software updates, special offers, and events that you might like
to hear about
What information we collect
There are a number of situations in which your personal information may help
us give you better service. For example, we may ask for your personal information
when you’re discussing a service issue on the phone with an associate,
downloading a software update, registering for a seminar, participating in an
online survey, registering your products, or purchasing a product. At such times,
we may collect personal information relevant to the situation, such as your name,
mailing address, phone number, email address, and contact preferences; your credit
card information and information about the Dallas Card Works products you own,
such as their serial numbers, and date of purchase; and information relating
to a support or service issue. We collect information for market research purposes — such
as your occupation and where you use your computer — to gain a better understanding
of our customers and thus provide more valuable service. We also collect information
regarding customer activities on our websites. This helps us to determine how
best to provide useful information to customers and to understand which parts
of our websites and Internet services are of most interest to them.
When we disclose your information
Dallas Card Works takes your privacy very seriously. Be assured that Dallas Card
Works does not sell or rent your contact information to other marketers. To help
us provide superior service, your personal information may be shared with legal
entities within the Dallas Card Works group globally who will safeguard it in
accordance with Dallas Card Works’s privacy policy. There are also times
when it may be advantageous for Dallas Card Works to make certain personal information
about you available to companies that Dallas Card Works has a strategic relationship
with or that perform work for Dallas Card Works to provide products and services
to you on our behalf. These companies may help us process information, extend
credit, fulfill customer orders, deliver products to you, manage and enhance
customer data, provide customer service, assess your interest in our products
and services, or conduct customer research or satisfaction surveys. These companies
are also obligated to protect your personal information in accordance with Dallas
Card Works’s policies. Without such information being made available, it
would be difficult for you to purchase products, have products delivered to you,
receive customer service, provide us feedback to improve our products and services,
or access certain services, offers, and content on the Dallas Card Works website.
At times we may be required by law or litigation to disclose your personal information.
We may also disclose information about you if we determine that for national
security, law enforcement, or other issues of public importance, disclosure is
necessary.
How we protect your personal
information
Dallas Card Works takes precautions — including administrative, technical,
and physical measures — to safeguard your personal information against
loss, theft, and misuse, as well as unauthorized access, disclosure, alteration,
and destruction. The Dallas Card Works Online Store, currently,
"The Clarity Store" uses Secure Sockets Layer
(SSL) encryption on all web pages where personal information
is required. To make purchases from the Dallas Card Works
Online Store you must use an SSL-enabled browser such as
Safari, Netscape Navigator 3.0 or later, or Internet Explorer.
Doing so protects the confidentiality of your personal
and credit card information while it’s transmitted
over the Internet. You can help us by also taking precautions
to protect your personal data when you are on the Internet.
Change your passwords often using a combination of letters
and numbers, and make sure you use a secure web browser
like Safari.
Integrity of your personal information
Dallas Card Works has safeguards in place to keep your personal information accurate,
complete, and up to date for the purposes for which it is used. Naturally, you
always have the right to access and correct the personal information you have
provided. And you can request a copy of your personal information, your product
registration history, and your interactions with our sales and support agents
by contacting us at the email address below.
Cookies and other technologies
As is standard practice on many corporate websites, Dallas Card Works’s
website uses “cookies” and other technologies to help us understand
which parts of our websites are the most popular, where our visitors are going,
and how much time they spend there. We also use cookies and other technologies
to make sure that our online advertising is bringing customers to our products
and services. We use cookies and other technologies to study traffic patterns
on our website, to make it even more rewarding as well as to study the effectiveness
of our customer communications. And we use cookies to customize your experience
and provide greater convenience each time you interact with us.
As is true of most Web sites, we gather certain information automatically and
store it in log files. This information includes internet protocol (IP) addresses,
browser type, internet service provider (ISP), referring/exit pages, operating
system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyze
trends, to administer the site, to track users’ movements around the site
and to gather demographic information about our user base as a whole. Dallas
Card Works will not use the information collected to market directly to that
person.
Our companywide commitment to
your privacy
As we said, Dallas Card Works takes protecting your privacy very seriously. To
make sure your personal information is secure, we communicate these guidelines
to Dallas Card Works employees and strictly enforce privacy safeguards within
the company. In addition, Dallas Card Works supports industry initiatives such
as TRUSTe — to preserve privacy rights on the Internet and in all aspects
of electronic commerce. And we do not knowingly solicit personal information
from minors or send them requests for personal information. Dallas Card Works’s
website has links to the sites of other companies. Dallas Card Works is not responsible
for their privacy practices. We encourage you to learn about the privacy policies
of those companies.
Privacy questions
If you have questions or concerns about Dallas Card Works’s Customer Privacy
Policy or data processing, please use the email addresses info@dallascardworks.com.
The Dallas Card Works Data Controller in your region will respond to your inquiry
within 30 days. |
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